Designing and Managing Programs: An Effectiveness-Based Approach — Peter M. Kettner et al. (2016)

Name: Designing and Managing Programs: An Effectiveness-Based Approach — Peter M. Kettner et al. (2016)
SKU: B000070054
Availability: InStock

$19.99

SKU: B000070054 Category: Sage

Order Cut-Off & Processing

Order cut-off: 2:00 PM (PT).
Orders placed after 2:00 PM PT begin processing the next day.
Handling time: 1–3 days (Mon–Sun) to prepare your order for shipment.

Transit Time

Transit time: 3–7 days (Mon–Sun) once shipped.

Total delivery window: typically 4–10 days from order placement to delivery, depending on when the order is placed relative to cut-off, handling time, carrier performance, weather, and holidays.

Shipping Fee

Flat rate: $5.00 per order for standard shipping anywhere in the U.S.

Book Description

The Fifth Edition of the classic Designing and Managing Programs for human services helps readers grasp the meaning and significance of measuring performance and evaluating outcomes. Authors Peter M. Kettner, Robert M. Moroney, and Lawrence L. Martin, all leaders in the field, incorporate the principles of effectiveness-based planning as they address the steps of designing, implementing, and evaluating a human services program at the local agency level. Meaningful examples at every stage of the process—from problem analysis and needs assessment to evaluating effectiveness and calculating costs—enhance reader understanding of how concepts are implemented in the real world.

Book Details